When companies scale, they add revenue at a faster rate than they take on new costs.
A Chief Operating Officer (COO) is the corporate executive who oversees ongoing business operations within the company. Alternative titles for the COO include Chief Operations Officer, Operations Director and Director of Operations.
A fractional COO provides part time support to businesses without a full-time need.
A Japanese word meaning "futility; uselessness; wastefulness, and is a key concept in the Lean process. Muda is one of the 3 key components in optimal allocation of resources to reduce waste. Waste reduction is an effective way to increase profitability, positive customer experiences and employee satisfaction.
This is a great article by Neil Hughes that discusses pivoting to help our
consumers and possibly change your business for the better.
The Ostrich Effect is hard to deal with because many people do not realize its happening to them. This article by Abhishek Chakraborty explains it and how to avoid.